Jet Baji Terms and Conditions – Know the Rules Before You Play

1 Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and Jet Baji ("the Platform", "we", "us", "our"). By accessing the Jet Baji website, creating an account, making a deposit, or placing a bet, you confirm that you have read these Terms in full and agree to be bound by them.

Jet Baji operates as an online sports betting and casino gaming platform serving players in Bangladesh. The platform is accessible via the Jet Baji website and the official Jet Baji mobile application. These Terms apply to all products and services offered through both channels.

If you do not agree with any part of these Terms, you must not use the Jet Baji platform. Continued use of the platform following any update to these Terms constitutes acceptance of the revised Terms. We recommend bookmarking this page and checking it periodically for updates.

2 Eligibility

To open and use a Jet Baji account, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be accessing the platform from a jurisdiction where online betting is not explicitly prohibited by local law.
• You must not be a current employee, contractor, or immediate family member of a Jet Baji employee or contractor.
• You must not have previously had a Jet Baji account closed for breach of these Terms.
• You must be acting on your own behalf and not as an agent for any third party.

Jet Baji reserves the right to request proof of age at any time. If a player is found to be under 18, their account will be closed immediately, all bets will be voided, and any deposits made will be returned minus any winnings already paid out. Jet Baji takes underage gambling seriously and cooperates fully with any regulatory investigation into such matters.

3 Account Registration

Each player is permitted to hold only one Jet Baji account. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. Jet Baji uses automated systems to detect duplicate accounts, and any accounts identified as duplicates will be closed without notice.

When registering a Jet Baji account, you are required to provide accurate and complete information including your full legal name, date of birth, and a valid contact method. You must keep this information up to date. Providing false information during registration is a breach of these Terms and may result in account closure and forfeiture of any balance.

Jet Baji may require you to complete a Know Your Customer (KYC) verification process before processing your first withdrawal or at any other time deemed necessary. KYC verification typically requires a government-issued photo ID and proof of address. Accounts that fail to complete KYC verification when requested may be suspended until the process is completed.

• Registration is free — Jet Baji does not charge any fee to open an account.
• You must provide a valid mobile number that you have access to, as it may be used for account verification.
• Your account login credentials are personal to you and must not be shared with any other person.
• Jet Baji will never ask for your password via email, live chat, or any other channel.

4 Account Security

You are solely responsible for maintaining the security of your Jet Baji account. This includes keeping your password confidential, logging out of your account when using a shared device, and ensuring that your registered mobile number and email address remain secure and accessible only to you.

If you suspect that your Jet Baji account has been accessed by an unauthorised person, you must contact the Jet Baji support team immediately via live chat. Jet Baji will investigate the matter and may temporarily suspend your account while the investigation is ongoing.

Jet Baji is not liable for any losses resulting from unauthorised access to your account where such access was made possible by your failure to keep your login credentials secure. Two-factor authentication (2FA) is available on all Jet Baji accounts and is strongly recommended.

5 Deposits & Withdrawals

All financial transactions on Jet Baji are conducted in Bangladeshi Taka (BDT). Jet Baji supports deposits and withdrawals via bKash, Nagad, Rocket, and direct bank transfer. The minimum deposit amount is ৳10. Minimum withdrawal amounts may vary by payment method and are displayed in the cashier section of your account.

Deposits to your Jet Baji account are credited instantly in most cases. If a deposit does not appear in your account within 15 minutes, please contact the support team with your transaction reference number. Jet Baji does not charge fees on standard BDT deposits via supported mobile wallet methods.

Withdrawals are processed to the same payment method used for the most recent deposit. This policy exists to prevent money laundering and to protect players from unauthorised withdrawals. Jet Baji processes most withdrawal requests to bKash and Nagad within 10 minutes during normal operating hours. Bank transfer withdrawals may take longer.

• Withdrawals will only be processed to accounts that have completed identity verification.
• Jet Baji reserves the right to request additional documentation before processing any withdrawal.
• Withdrawals of bonus winnings are subject to the wagering requirements of the relevant bonus.
• Jet Baji does not accept payments from or make payments to third-party accounts.
• In cases of suspected fraud, Jet Baji may place a hold on withdrawal requests pending investigation.

6 Betting Rules

All sports bets placed on Jet Baji are subject to the specific rules applicable to the relevant sport and market. These rules are available within the sportsbook section of the platform. By placing a bet, you confirm that you have read and understood the applicable rules for that market.

Jet Baji reserves the right to void any bet that was placed at odds that were clearly incorrect due to a technical error, human error, or data feed failure. In such cases, the stake will be returned to the player's account. Jet Baji also reserves the right to void bets placed on markets that were opened or settled in error.

Live (in-play) bets are accepted subject to the availability of the market at the time the bet is submitted. Jet Baji cannot guarantee that a live bet will be accepted at the displayed odds, as odds may change between the time you submit the bet and the time it is processed. If the odds change before your bet is confirmed, you will be notified and given the option to accept the new odds or cancel the bet.

• All bets are final once confirmed — bets cannot be cancelled after confirmation except where Jet Baji exercises its right to void.
• Maximum bet limits apply to all markets and are displayed within the bet slip.
• Jet Baji reserves the right to limit the maximum bet amount for any individual player at any time.
• Bets placed after the official start time of an event may be voided at Jet Baji's discretion.
• In the event of a dispute over bet settlement, the decision of Jet Baji's trading team is final.

7 Casino Games

All casino games available on Jet Baji — including slots, live dealer games, table games, and specialty games — use certified random number generators (RNGs) that are independently audited for fairness. The return-to-player (RTP) percentages for individual games are available within the game information panels.

Live dealer games on Jet Baji are streamed in real time from professional studio environments. By participating in a live dealer game, you agree to be bound by the rules of that specific game as explained by the dealer and displayed on screen. In the event of a technical disconnection during a live game, Jet Baji will resolve the round based on the game state at the time of disconnection.

Jet Baji is not responsible for losses incurred as a result of a player's internet connection failing during a game session. Players are advised to ensure they have a stable connection before participating in live dealer games or placing in-play bets.

8 Bonuses & Promotions

Jet Baji offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms and conditions of the individual promotion, which are published on the relevant promotion page. In the event of any conflict between the general Terms and the specific promotion terms, the specific promotion terms take precedence.

Bonus funds credited to your Jet Baji account cannot be withdrawn until the applicable wagering requirement has been met. Wagering requirements specify the number of times the bonus amount (or the bonus plus deposit amount, depending on the promotion) must be wagered before a withdrawal can be requested. The wagering requirement for each bonus is clearly stated in the promotion terms.

• Only one welcome bonus is available per player, household, device, and IP address.
• Bonuses are non-transferable and have no cash value until wagering requirements are met.
• Jet Baji reserves the right to withdraw any bonus offer at any time without prior notice.
• Bonuses expire if the wagering requirement is not met within the stated time limit.
• Jet Baji may cancel a bonus and any associated winnings if it determines that the bonus was claimed in bad faith or in breach of these Terms.
• Certain games may contribute at a reduced rate or not at all toward meeting wagering requirements — this is specified in the promotion terms.

9 Prohibited Activities

The following activities are strictly prohibited on the Jet Baji platform. Engaging in any of these activities will result in immediate account closure and may result in the forfeiture of any balance held in the account:

• Opening more than one account on the Jet Baji platform.
• Providing false or misleading information during registration or verification.
• Using automated betting software, bots, or any other technology to place bets without human intervention.
• Colluding with other players to gain an unfair advantage in any game or market.
• Exploiting software bugs, errors, or vulnerabilities in the Jet Baji platform.
• Engaging in any form of match-fixing or insider betting.
• Using the Jet Baji platform for any money laundering or other illegal financial activity.
• Attempting to access another player's account without authorisation.
• Placing bets on behalf of another person who is ineligible to hold a Jet Baji account.

Jet Baji cooperates fully with law enforcement authorities and regulatory bodies in any investigation into prohibited activities. Any funds identified as being connected to prohibited activities may be frozen pending investigation and may be forfeited if the investigation confirms a breach of these Terms.

10 Responsible Gaming

Jet Baji is committed to promoting responsible gaming and providing players with the tools they need to manage their activity on the platform. Gambling should be an enjoyable form of entertainment, and Jet Baji encourages all players to set limits and play within their means.

The following responsible gaming tools are available to all Jet Baji account holders at no charge:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your Jet Baji account. Limits take effect immediately and can only be reduced without a cooling-off period.
• Session Time Reminders: Configure alerts that notify you when you have been active on the platform for a set period of time.
• Self-Exclusion: Temporarily or permanently exclude yourself from the Jet Baji platform. Self-exclusion takes effect immediately and cannot be reversed during the exclusion period.
• Reality Checks: Periodic pop-up notifications that display how long you have been playing and how much you have wagered during the current session.

If you feel that your gambling has become a problem, please use the self-exclusion tool immediately and seek support from an independent organisation. Jet Baji's full responsible gaming policy is available on the Responsible Gaming page.

11 Intellectual Property

All content on the Jet Baji platform — including but not limited to the website design, logos, graphics, text, software, and game content — is the intellectual property of Jet Baji or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only.

You may not copy, reproduce, distribute, modify, or create derivative works from any content on the Jet Baji platform without prior written permission from Jet Baji. Unauthorised use of Jet Baji's intellectual property may result in legal action.

12 Limitation of Liability

Jet Baji provides the platform on an "as is" and "as available" basis. While we make every effort to ensure that the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access or that the platform will be free from errors or technical issues.

To the maximum extent permitted by applicable law, Jet Baji's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim. Jet Baji is not liable for any indirect, consequential, or punitive damages arising from your use of the platform.

• Jet Baji is not liable for losses caused by internet connectivity issues on the player's side.
• Jet Baji is not liable for losses resulting from a player's failure to keep their account credentials secure.
• Jet Baji is not liable for any tax obligations that arise from a player's winnings — players are responsible for their own tax compliance.

13 Changes to These Terms

Jet Baji reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the "Last updated" date at the top of this page will be revised. For significant changes, Jet Baji will notify registered players via email or an in-platform notification.

Your continued use of the Jet Baji platform after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the revised Terms, you must stop using the platform and may request the closure of your account and withdrawal of any remaining balance.

14 Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Jet Baji holds its operating licence. Any disputes arising from these Terms that cannot be resolved through Jet Baji's internal complaints process will be referred to the relevant regulatory authority or an independent dispute resolution body as specified in Jet Baji's licence conditions.

By using the Jet Baji platform, you agree to submit to the exclusive jurisdiction of the courts of the governing jurisdiction for the resolution of any disputes that cannot be resolved through the above process.

15 Contact Us

If you have any questions about these Terms and Conditions, or if you wish to raise a complaint about any aspect of the Jet Baji platform, please contact the support team via live chat, which is available 24 hours a day, 7 days a week. You can also reach us by email at the address below.

Jet Baji aims to resolve all complaints within 5 business days. If you are not satisfied with the outcome of your complaint, you have the right to escalate the matter to the relevant regulatory authority as specified in Jet Baji's licence conditions.